Workspace and support
Fix common Privly issues
Follow clear next steps when discovery, a source, outreach, or access is blocked.
Updated August 21, 2026No new opportunities are appearing
- 1
Confirm that your business profile is complete and reviewed.
- 2
Open Sources and check whether anything needs attention.
- 3
Review your targeting for rules that may be too narrow.
- 4
Check Discovery history for the latest result and next action.
A source or delivery action is blocked
Reconnect the affected account from Sources.
Confirm that the message is approved and the lead has not replied.
Use the visible retry action only after the connection is healthy.
You cannot see a page or setting
Confirm the active workspace and ask an owner to check your role. Billing, members, and targeting controls are intentionally limited to owners.
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